Will A Machine Replace You? The Future of the Loan Officer in the Digital Age

As innovators rapidly enter the mortgage industry, there is a question that lingers in the mind of every originator, processor and underwriter: “Will a machine replace me?” Many of the Silicon Valley startups that splash the Wall St. Journal headlines believe that loan officers, processors, and underwriters will disappear. SoFi has proudly proclaimed that their… Read more »

8 Sales Resources Every Loan Officer Needs to Read

sales resources for loan officers

To be a successful loan officer, you have to be a successful salesperson. Improving your sales skills will help you stand out in a competitive market, connect with the most desirable borrowers, and, ultimately, crush your sales goals! Though you may not feel you have time for intense sales training, there are plenty of resources… Read more »

Introducing Clear to Close, Your New Favorite Mortgage Podcast!

mortgage podcast

As the content manager here at Maxwell, I’m always eager to find new ways to captivate your attention and challenge you to think about things differently. Though I’m a writer by trade and a visual learner to boot, my 30-minute daily walking commute has fostered my obsession with podcasts because the format challenges my brain… Read more »

Announcing Maxwell’s New Integration with Fannie Mae® Desktop Underwriter

 Maxwell is proud to announce our new partnership and integration with Fannie Mae® including the availability of Desktop Underwriter (DU) approvals within the platform. Without leaving Maxwell, lending teams can receive DU results in seconds and, leveraging Maxwell’s FlexLetter tool, issue a pre-approval letter. This new release further simplifies a lending team’s day by reducing… Read more »

4 Companies to Inspire Your Customer Experience Improvements

customer experience

According to PwC, 50% of borrowers will not use a mortgage lender again (or will discourage others from using that lender) if they have a negative experience. As we all know, that type of user behavior is powerful and can have a dramatic impact on your business. We looked to some world-renowned, customer-service-oriented companies to… Read more »