COVID-19 has changed just about every element of how we work, including how loan officers build relationships with real estate agents. Let’s take a look at 5 ways loan officers adjust to the ‘new normal’ and set themselves up for success with real estate agents in the COVID era. 1. Finetune your personal brand Long… Read more »
The mortgage industry has been historically behind the ball when it comes to both meeting customer expectations and embracing rapid change, particularly when it comes to technology. As borrower needs evolve, what can mortgage lenders focus on to ensure they are investing in borrower satisfaction as the mortgage origination process rapidly changes in the wake… Read more »
COVID has, obviously, shaken up the mortgage market in ways we couldn’t anticipate, and while we can’t predict the future, it’s a safe assumption to make that millennials will continue to dominate the market whether the mortgage market continues to boom or goes bust. The pandemic has forced the hand of many lenders to rapidly… Read more »
Welcome to the final installment of The Land of Unequal Opportunity. In part 1 and part 2, we looked to the past to understand how government policies like redlining laid the foundation for a deeply unequal housing and real estate market, leading to segregated metropolitan cities across the US. Problematic government policies and widespread racial… Read more »
In part 1, we looked at the history of redlining and how that propagated discrimination in the housing industry that persists to this day, with African-Americans disproportionately kept out of the housing market. We also discussed the housing and mortgage industry’s culpability in contributing to racial discrimination in housing. But it’s important to recognize that… Read more »
In his book, The Tipping Point, Malcom Gladwell examines how change happens incrementally, leading towards a ‘tipping point’ where all those little changes cascade into one big movement of change. Gladwell writes about the “biography of an idea”, how it takes root and becomes a movement. According to Gladwell, transformation occurs when a particular idea… Read more »
At Maxwell, our business objective has never changed; we’re committed to eliminating the complexity and inefficiency of the mortgage process and delivering a joyful experience to homebuyers. That vision is what excites us and drives me personally to reach for my notepad when inspiration strikes at 2:47 a.m. So entering 2020, the Maxwell Product team… Read more »
The needless of killing of George Floyd by police officers in Minneapolis back in May had a cataclysmic effect in America that has reverberated around the world, with protests occurring every state in the U.S. and 18 countries across the globe, making this the largest global civil rights protest in history. George Floyd’s death was… Read more »
If you’re reading this blog, there’s a good chance this isn’t your first experience with Maxwell’s content. If you’re new here, hi! I’m Chelsea, the Content Manager here at Maxwell. I manage all of the research, writing, editing, and design for our marketing content (our primary bread and butter is eBooks, blogs, and our podcast… Read more »
In 2015, one of my co-founders and I spent hours with hundreds of people in the mortgage industry. We had both recently gotten mortgages — in my case, it took 63 days to close a purchase transaction. Coming from the technology world, I was shocked at the relative lack of automation and technology adoption. We… Read more »