Buying a home is undoubtedly one of the largest and most stressful purchases a consumer makes in their lifetime. And often refinancing it is not a walk in the park either. In fact, the Holmes and Rahe “Stress Scale” identifies getting a mortgage as being as stressful as the death of a close friend!
Providing a stress-free mortgage experience to your borrowers is ideally high on your priorities. Satisfied customers help build your brand, drive referrals, and just as importantly, make you more happy in your work.
In this whitepaper, we summarize why great communication is critical, how to achieve it, and the results you should expect. For every mortgage advisor out there, communication will be the bedrock of a high-functioning, profitable business.